Delivery information

⦿ We ship all over Canada and United States via Canada Post or international carriers and this incurs delivery charges depending on your location.

⦿ For the Greater Montreal Area, we may use the services of local courier delivery companies or we may deliver in-person.

⦿ Exact shipping charges are determined during checkout based on your location, so in this way you will be aware of all costs.

FREE SHIPPING

⦿ We know that everybody loves free shipping.

⦿ And we will love to take care of the shipping costs if you will spend over $64.99 CAD (for orders within Canada) and $125 CAD (for orders from the continental United States).

FREE DELIVERY IN GREATER MONTREAL

⦿ If you live in Greater Montreal, we offer FREE Next Day local delivery 🚚 right to your door.

⦿ Check here  to check if your postal code is in the free delivery area.

WHEN WE SHIP YOUR ORDER

⦿ All orders are fulfilled in the order they are received and are shipped in 24h.

⦿ Orders placed by 8 pm are processed in the same day. Orders placed after this hour will be processed on the following day.

⦿ Orders are delivered Monday - Sunday between 9 am - 7 pm.

⦿ Your order should be with you usually within 1 to 4 working days after it is placed, depending on your location.

CUSTOMS CHARGES

⦿ Please verify in advance your destination’s customs regulations. 

⦿ Customs charges for the destination country are the customer’s responsibility if goods are purchased for delivery outside Canada. 

⦿ For more information on deliveries please contact us.

IMPORTANT

⦿ It is critically important that the full delivery address is entered correctly.

⦿ Couriers will not consider compensation for items lost unless the delivery address and postal code are 100% correct.

⦿ Health from Europe cannot be held responsible for items lost where an incorrect delivery address has been provided.

⦿ Also, please double check that you've entered your e-mail address correctly. We will send important order information by e-mail.